Contact Us

At UMACHA we are a key resource in helping you understand all types of electronic payments. When you have a question, we have people to provide you answers! Known for our excellent customer service, we can help when you:

  • Have a payments question
  • Need a sample document or other resource
  • Need to schedule compliance service
  • Want to order a publication or
  • Register for an education webinar or event

Give us a call Toll-Free: (800) 348-3692 | Phone: (763) 549-7000 | Fax: (763) 549-7004
If email is more your speed, you can reach us at info@umacha.org. Click on the UMACHA team member below to learn more about them.

Contact Us

UMACHA TEAM

The UMACHA team brings years of experience and knowledge in electronic payments to our members. Our Education team works closely with ACH Operators, local and national government agencies, area financial industry associations, the National ACH Association (Nacha) and ECCHO to ensure that our educational offerings are the most up-to-date and they use proven instruction techniques that make learning enjoyable. Our Compliance Services team is here to help you complete the mandatory annual ACH audit, assess your risks when it comes to originating and receiving ACH entries and RDC transactions, and ensure you have the appropriate policies and procedures in place to limit your risk. Our Association Services team is here to help answer your membership, registration and event questions. Click on a team member below to learn more about them and contact us today.


Angi Farren, AAP, APRP
President & CEO


Danyell Pozorski, AAP
Senior Director of Operations & Membership


Jennifer A. Miller, AAP, APRP, PMC
Senior Director of Services


Sara Hentges, AAP, APRP
Director of Compliance Services


Kimberly Ellis,
AAP, APRP

Director of Education Services


Andy Benhardus, AAP, APRP, NCP
Associate Director of Compliance Services


Jamie Herbert,
AAP
, APRP
Associate Director of Compliance Services


Nate Itzen, AAP
Associate Director of Compliance Services


Kimberly Stachak, AAP, APRP
Associate Director of Compliance Services


Jason Johnson, AAP, APRP
Associate Director of Education Services


Pamala Kipka
Associate Director of Operations & Accounting


Rhonda Whittaker
Marketing Manager


Stephanie Ihbe, CTP
Member Services Advocate