We created a trusted place on our website for members to get the latest information and resources about COVID-19 and how it’s affecting the financial institution sector, our communities and the world.

Our staff will continue to absorb this information and help you navigate your way through this uncertain time. We are in this together.

UMACHA is working virtually and here for you! We are just a phone call away! 1-800-348-3692
NachaIt’s important to us to make sure you are kept up-to-date of any regulatory changes or guidance that would be important for your financial institution, no matter what shape or size. This information is being updated daily, make sure to check back on a frequent basis.

The National ACH network, Nacha, has put together information regarding ACH Network operations related to the current COVID-19 situation including all of the Operations Bulletins, articles, and helpful links

ACH Resources During Pandemic:
Frequently Asked Questions: ACH Network Rules Pandemic FAQs

Nacha has prepared the following guidance to all Financial Institutions in the Risk Management Portal. They are asking Financial Institutions to contact UMACHA with any question at 1-800-348-3692 or email at
CFPBThe Consumer Financial Protection Bureau (Bureau) has recently released several resources to help consumers take steps to protect their finances during the COVID-19 pandemic, including how to avoid financial scams and submit complaints to the Bureau. The Bureau is regularly updating its content to meet the needs of consumers confronting COVID-19. Following are links to the information available for consumers:


It seems like each day something new is happening in our world in regard to COVID-19. At the same time, we all need to be extra alert and aware of online scammers and fraudsters, they are coming out of the wood work! Please be very cautious before clicking on any emails that say COVID or look suspicious. Make sure you know and trust the sender. If not, hit Delete!  
As many Americans are faced with working from home, we want to remind you the fraudsters are also working hard to trick you and steal your data. Below are articles and tips of things to be aware of during this time of crisis.

BEWARE OF THESE: & - Trojans are being distributed through infected email attachments, malicious online ads, social engineering and software vulnerabilities through corona virus maps.

WEBINAR RECORDING: Pandemic Preparedness and Protocol for what to do at your Financial Institution

Becky Frederick, Compliance & Audit Consultant, MN Credit Union NetworkWithout causing panic, are you prepared to react to a pandemic in your town, city, region, state?  Join us to hear from the experts on what you REALLY need to do to be prepared!FREE to Members | $175 for Non-Members

Available in the On-Demand Library Now - Order Today

Members: The Link to This Webinar can be found on the Members Only Page For Immediate Viewing Under the FREE UMACHA Webinars for Members header: Members Only
(All you need to do is make sure you are logged in!)
Kevin Olsen, SR. Vice President Payments Solutions at VSoft is also known as “The Payments Professor”, whom we have partnered with on the Faster Payments Topic, has some great information about processing ACH during a Pandemic:
Corona Virus and ACH Excused Delay Late Returns....Processing in a Pandemic
Visit The Payments Professors YouTube Page to View More Videos Related to Coronavirus and the Payments Industry